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Frequently Asked Questions
Do you only do custom work, or do you have things ready-to-go from the showroom?
We have a large variety of ready-made arrangements, trees, plants, containers, gemstones, and accessories available off of the showroom floor. Appointments are not necessary to come by and find something you love.
Can I bring my own container to put an arrangement in or do I have to purchase one from you?
We are happy to work with your containers, whether they be antique, specialty, or sentimental to create an arrangement that you can cherish for years. While we do have a variety of containers available, we always want the right container for the space to be used.
Are you open to the public as well as the Trade? How can I open a Trade Account?
We are open to both the public and to the trade. If you would like to set up a Design Industry Account with us, please email email@example.com to request the form.
What should I bring with me to help create my dream arrangement?
For your design consultation, please bring pictures of the space, measurements, and any relevant design inspiration to help us create something that is perfect for you. We are happy to provide a complimentary walk-through of your home to recommend types and placements of plants/arrangements/ trees that will make your home shine. If you are not in the DFW area, we can also work with dimensions and images sent to firstname.lastname@example.org or a virtual walkthrough.
I want my home decorated for Christmas. How early do I need to call to be able to get on your list?
In order for us to have time to do a walkthrough, design the arrangements, and plan the installation, please give us a call by August. We have been creating bespoke decorations for homes in North Texas since 1996, and our turn-key service is highly sought after. We only decorate a certain amount of homes per year, so the sooner you call the better chance that we can fit you on the list.
Do you carry outdoor artificial plants?
We do! We have a sampling of standard outdoor plants in the showroom, but for most outdoor jobs, we special order the product. We carry three grades of Outdoor plants.
1.) Polyblended UV- resistant products which can withstand full sun (however it is the thickest plastic)
2.) UV- resistant plants that have a UV spray coating. We would recommend these for a place that has some sun protection.
3.) Weather resistant plants. These are made from latex as opposed to silk, and can then be sprayed with a UV Resistant spray suitable for covered areas outside.
Get in touch with us to see which products could be right for your project.
What is the process for creating a custom tree?
After deciding what type of tree you would like, just provide us a ceiling height and desired placement of tree in the room, then we can recommend a height that would work. Pictures always help. Typical lead time is 1-2 weeks depending on how busy the shop is. We offer delivery and installation to the DFW area - give us a call to get an accurate quote.
What is the process for creating a custom "Living" Wall?
While we do have some standard sizes and designs in stock, we often build custom each frame/wall custom to fit the design requirements. Practically any size can be created - from a small 12" x 12" box to 15 ft long by 6ft tall wall coverage! Since we build these to order, you can send us inspiration images, and we will pull together the highest quality options to fulfill your vision while honoring your budget! We have dozens of options that we can include, either artificial or preserved mosses, faux succulents, wood elements, and crystals, and in the case of a "Planted" wall - we can pull from our hundreds of variety of plants and flowers! Our lead time for these is typically 2-3 weeks but depending on the size and complexity of your project it could be longer or shorter. For larger walls, we will conduct a site visit beforehand to get a scope of the project. Come into the shop to work with one of our designers to get started.
What kind of care do your products need? How long do they last?
We recommend weekly dusting, just as you would any other surface in your home. If dust builds up, you can loosen with a damp cloth gently wiping leaves. If they get really dusty, we offer a cleaning service for trees and arrangements. If properly taken care of, our trees and arrangements can last for many years. Often our clients get a refresh every 3-9 years to update the style.
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