Frequently Asked Questions

We have a large variety of ready-made arrangements, trees, plants, containers, gemstones, and accessories available off of the showroom floor. Appointments are not necessary to come by and find something you love.

We are happy to work with your containers, whether they be antique, specialty, or sentimental to create an arrangement that you can cherish for years. While we do have a variety of containers available, we always want the right container for the space to be used.

We are open to both the public and to the trade. If you would like to set up a Design Industry Account with us either check out our Trade Program tab, or send an email to info@robertlawrencedesigns.com to request the form.

For your design consultation, please bring pictures of the space, measurements, and any relevant design inspiration to help us create something that is perfect for you. We are happy to provide a complimentary walk-through of your home to recommend plants, arrangements, and/or trees that will make your home shine. If you are not in the DFW area, we can also work with dimensions and images sent to info@robertlawrencedesigns.com or a virtual walk-through.

In order for us to have time to do a walkthrough, design the arrangements, and plan the installation, please give us a call by August. We have been creating bespoke decorations for homes in North Texas since 1996, and our turn-key service is highly sought after. We only decorate a certain amount of homes and business per year, so the sooner you call the better chance that we can fit you on the list. Our Durango Calendar still has open spots for the 2026 season.

We do! We have a sampling of standard outdoor plants in the showroom, but for most outdoor jobs, we special order the product. We carry three grades of outdoor plants. 1.) Polyblend UV: resistant products which can withstand full sun (however it is the thickest plastic) 2.) UV: resistant plants that have a UV spray coating. We would recommend these for a place that has some sun protection. 3.) Weather resistant plants: These are made from latex as opposed to silk, and can then be sprayed with a UV Resistant spray suitable for covered areas outside. Get in touch with us to see which products could be right for your project.

After deciding what type of tree you would like, just provide us a ceiling height and desired placement of tree in the room, then we can recommend a height that would work. Pictures always help. Typical lead time is 1-2 weeks depending on how busy the shop is. We offer delivery and installation to the DFW area - give us a call to get an accurate quote.

While we do have some standard sizes and designs in stock, we often build custom each frame/wall custom to fit the design requirements. Practically any size can be created - from a small 12" x 12" box to 15 ft long by 6ft tall wall coverage! Since we build these to order, you can send us inspiration images, and we will pull together the highest quality options to fulfill your vision while honoring your budget! We have dozens of options that we can include, either artificial or preserved mosses, faux succulents, wood elements, and crystals. In the case of a "Planted" wall - we can pull from our hundreds of variety of plants and flowers! Our lead time for these is typically 2-3 weeks but depending on the size and complexity of your project it could be longer or shorter. For larger walls, we will conduct a site visit beforehand to get a scope of the project. Come into the shop to work with one of our designers to get started.

We recommend weekly dusting, just as you would any other surface in your home. If dust builds up, you can loosen with a damp cloth gently wiping leaves. If they get really dusty, we offer a cleaning service for trees and arrangements. If properly taken care of, our trees and arrangements can last for many years. Often our clients get a refresh every 3-9 years to update the style.

It's simple and fully customizable:Browse & Select – Explore our collections online at robertlawrencedesigns.com or visit our Durango Studio by appointment to see items in person.Build Your Order – Choose à la carte from arches, centerpieces, garlands, floral walls, and more (no strict packages or high minimums required for most orders). You can also meet with a designer on site on virtually to put together a design plan for you.Reserve Your Date – Enter your event date and complete checkout or submit an inquiry.Receive & Enjoy – Items are prepared fresh for your event.Return – Drop off or we handle pickup.

Standard rental is 1–4 days (typically arrival/setup day + event day + 1–2 days post-event for return). This gives you plenty of time for photos, rehearsal, and the big day while keeping costs low. Local Durango-area clients can often extend slightly with showroom pickup.

We recommend 3–6 months for best availability (especially popular summer/fall mountain wedding dates). Last-minute orders (as little as 2–3 weeks out) are possible depending on inventory—contact us for availability.

Highly recommended! Our Durango showroom is open by appointment for private previews. You can view, touch, and photograph real samples of arches, walls, centerpieces, and more in person. Virtual consultations are also available.

50% deposit reserves your exact items and date. Remaining balance is due 30 days before your event (or when items ship/leave the showroom). We accept all major credit cards. A small convenience fee may apply for some payment methods.

Yes! We offer Preview Packs (small selections of bouquets, centerpieces, or garlands) for a flat fee so you can see and style them at home or in the showroom. Details available upon request.

Local Durango & nearby: Convenient showroom pickup or delivery (fees based on distance). Regional mountain venues (Telluride, Ouray, Denver etc.): Quoted delivery. Shipping (if needed): Secure, professional packaging with prepaid return labels where applicable. All options include protective packaging so your florals arrive flawless.

Yes – We provide full-service professional setup and takedown for an additional fee. Pricing is customized based on: Distance from our Dallas or Durango showroom Total order value (minimums apply for remote venues) Complexity of installation (e.g., large arches or floral walls) Our team handles everything on-site so you can focus on your event. Local clients often enjoy lower fees.

Complimentary! Share your palette, bouquet photos, or venue details and our designers will perfectly match or customize most items at no extra design fee (subject to availability).

After your event, simply: Return items to the showroom (local clients), or Schedule our pickup, or Use provided prepaid shipping labels (where applicable). Items must be returned in the same condition (normal use is expected—no extra cleaning required on your end).

Full refund of deposit (minus any preview or custom fees) if cancelled more than 60 days before event. 50% refund between 60–30 days. No refund within 30 days (but you may transfer the date or modify your order). We’re flexible—contact us early for the best options.

No strict minimum for most showroom rentals, but full-service delivery + setup has a $750–$1,000 minimum depending on location (to cover travel and labor). We’re happy to discuss custom packages.